feat(user-page): enhance user main page with additional address and postal code fields in export

- Added new columns for default address and postal code in the user export functionality.
- Updated the export logic to handle the new fields and changed the file format from CSV to Excel (.xls) for better compatibility.
- Bumped Foursat.CMSMicroservice.Protobuf version to 0.0.209 to align with recent changes.
- Made minor adjustments to the .gitignore for clarity.

.gitignore

@@ -11,7 +11,7 @@
 *.userosscache
 *.sln.docstates
  
-# User-specific files (MonoDevelop/Xamarin Studio)
+# User-specific files (MonoDevelop/Xamarin Studio) 
 *.userprefs
 
 # Mono auto generated files

docs/BACKOFFICE-AUDIT.md

@@ -1,3 +1,4 @@
 # Docs moved to totalDoc
 
 See [totalDoc/INDEX.md](../../totalDoc/INDEX.md) for all documentation.
+ 

src/BackOffice/BackOffice.csproj

@@ -143,7 +143,7 @@
         <ProjectReference Include="../../../CMS/src/CMSMicroservice.Protobuf/CMSMicroservice.Protobuf.csproj" />
     </ItemGroup>
     <ItemGroup Condition="!Exists('../../../CMS/src/CMSMicroservice.Protobuf/CMSMicroservice.Protobuf.csproj')">
-        <PackageReference Include="Foursat.CMSMicroservice.Protobuf" Version="0.0.206" />
+        <PackageReference Include="Foursat.CMSMicroservice.Protobuf" Version="0.0.209" />
     </ItemGroup>
     
     <!-- ============================================================ -->

src/BackOffice/Common/BaseComponents/DateRangePicker.razor.cs

@@ -8,21 +8,46 @@ namespace BackOffice.Common.BaseComponents;
 public partial class DateRangePicker
 {
     private DateRange _dateRange = new();
+    private MudDateRangePicker _picker = default!;
+    private DateTime? _lastSyncedFrom;
+    private DateTime? _lastSyncedTo;
 
-    private MudDateRangePicker _picker;
     [Parameter] public string Label { get; set; } = "انتخاب بازه زمانی";
     [Parameter] public DateTime? DefaultStart { get; set; }
     [Parameter] public DateTime? DefaultEnd { get; set; }
     [Parameter] public EventCallback<DateRange> OnChanged { get; set; }
+
+    [Parameter] public DateTime? From { get; set; }
+    [Parameter] public EventCallback<DateTime?> FromChanged { get; set; }
+    [Parameter] public DateTime? To { get; set; }
+    [Parameter] public EventCallback<DateTime?> ToChanged { get; set; }
+
     protected override void OnInitialized()
     {
         base.OnInitialized();
-        if (DefaultStart.HasValue)
-            _dateRange.Start = DefaultStart.Value.Date;
-
-        if (DefaultEnd.HasValue)
-            _dateRange.End = DefaultEnd.Value.Date;
+        var start = From ?? DefaultStart;
+        var end = To ?? DefaultEnd;
+        ApplyExternalRange(start, end);
+        _lastSyncedFrom = From;
+        _lastSyncedTo = To;
     }
+
+    protected override void OnParametersSet()
+    {
+        // فقط وقتی والد From/To را عوض کرده (مثلاً پاک کردن فیلتر)، نه هنگام انتخاب داخل پیکر
+        if (From == _lastSyncedFrom && To == _lastSyncedTo)
+            return;
+
+        _lastSyncedFrom = From;
+        _lastSyncedTo = To;
+        ApplyExternalRange(From, To);
+    }
+
+    private void ApplyExternalRange(DateTime? start, DateTime? end)
+    {
+        _dateRange = new DateRange(start?.Date, end?.Date);
+    }
+
     public CultureInfo GetPersianCulture()
     {
         var culture = new CultureInfo("fa-IR");
@@ -53,19 +78,35 @@ public partial class DateRangePicker
         culture.NumberFormat.NumberNegativePattern = 0;
         return culture;
     }
+
     private async Task OnClickOK()
     {
-        if (_picker.DateRange is not null)
-        {
-            await OnChanged.InvokeAsync(_picker.DateRange);
-        }
-
+        var range = _picker.DateRange ?? _dateRange;
+        _dateRange = range ?? new DateRange();
+        await NotifyRangeChangedAsync(_dateRange);
         await _picker.CloseAsync();
     }
+
     private async Task OnClickClear()
     {
         _dateRange = new DateRange();
-        await OnChanged.InvokeAsync(_dateRange);
+        await NotifyRangeChangedAsync(_dateRange);
         await _picker.CloseAsync();
     }
+
+    private async Task NotifyRangeChangedAsync(DateRange range)
+    {
+        var start = range.Start?.Date;
+        var end = range.End?.Date;
+
+        _lastSyncedFrom = start;
+        _lastSyncedTo = end;
+
+        if (From != start)
+            await FromChanged.InvokeAsync(start);
+        if (To != end)
+            await ToChanged.InvokeAsync(end);
+
+        await OnChanged.InvokeAsync(range);
+    }
 }

src/BackOffice/Common/Utilities/CsvExportHelper.cs

@@ -0,0 +1,145 @@
+using System.Globalization;
+using System.Net;
+using System.Text;
+
+namespace BackOffice.Common.Utilities;
+
+/// <summary>
+/// خروجی سازگار با Excel فارسی:
+/// - XML Spreadsheet (.xls) برای ستون‌بندی مطمئن + متن فارسی
+/// - CSV با جداکننده ; به‌عنوان جایگزین سبک
+/// </summary>
+public static class CsvExportHelper
+{
+    /// <summary>جداکننده پیش‌فرض ویندوز فارسی برای CSV.</summary>
+    public const char Separator = ';';
+
+    public static string Escape(string? value)
+    {
+        if (string.IsNullOrEmpty(value))
+            return string.Empty;
+
+        // همیشه quote تا Excel فارسی ستون را نشکند
+        return $"\"{value.Replace("\"", "\"\"")}\"";
+    }
+
+    public static string Cell(object? value) => value switch
+    {
+        null => Escape(string.Empty),
+        string s => Escape(s),
+        bool b => b ? "1" : "0",
+        byte or sbyte or short or ushort or int or uint or long or ulong or float or double or decimal
+            => Convert.ToString(value, CultureInfo.InvariantCulture) ?? "0",
+        IFormattable f => Escape(f.ToString(null, CultureInfo.InvariantCulture) ?? string.Empty),
+        _ => Escape(Convert.ToString(value, CultureInfo.InvariantCulture))
+    };
+
+    public static string Row(params object?[] cells) =>
+        string.Join(Separator, cells.Select(Cell));
+
+    /// <summary>
+    /// نام نمایشی مشتری؛ اگر خالی باشد موبایل یا شناسه کاربر.
+    /// </summary>
+    public static string CustomerName(string? fullName, string? mobile = null, long? userId = null)
+    {
+        if (!string.IsNullOrWhiteSpace(fullName))
+            return fullName.Trim();
+        if (!string.IsNullOrWhiteSpace(mobile))
+            return mobile.Trim();
+        if (userId is > 0)
+            return $"کاربر {userId}";
+        return "—";
+    }
+
+    public static string ToBase64(StringBuilder body)
+    {
+        // CRLF صریح — Excel روی ویندوز با \n لینوکس گاهی به‌هم می‌ریزد
+        var text = body.ToString().Replace("\r\n", "\n").Replace("\r", "\n").Replace("\n", "\r\n");
+        var bytes = Encoding.UTF8.GetPreamble().Concat(Encoding.UTF8.GetBytes(text)).ToArray();
+        return Convert.ToBase64String(bytes);
+    }
+
+    /// <summary>
+    /// خروجی SpreadsheetML که Excel به‌صورت ستون‌ستون و با UTF-8 درست باز می‌کند.
+    /// فایل را با پسوند .xls ذخیره کنید.
+    /// </summary>
+    public static string ToExcelXmlBase64(string sheetName, IReadOnlyList<string> headers, IEnumerable<object?[]> rows)
+    {
+        var sb = new StringBuilder();
+        sb.AppendLine(@"<?xml version=""1.0"" encoding=""UTF-8""?>");
+        sb.AppendLine(@"<?mso-application progid=""Excel.Sheet""?>");
+        sb.AppendLine(@"<Workbook xmlns=""urn:schemas-microsoft-com:office:spreadsheet""");
+        sb.AppendLine(@" xmlns:o=""urn:schemas-microsoft-com:office:office""");
+        sb.AppendLine(@" xmlns:x=""urn:schemas-microsoft-com:office:excel""");
+        sb.AppendLine(@" xmlns:ss=""urn:schemas-microsoft-com:office:spreadsheet""");
+        sb.AppendLine(@" xmlns:html=""http://www.w3.org/TR/REC-html40"">");
+        sb.AppendLine(@"<Styles>");
+        sb.AppendLine(@"<Style ss:ID=""Header""><Font ss:Bold=""1""/></Style>");
+        sb.AppendLine(@"<Style ss:ID=""Text""><NumberFormat ss:Format=""@""/></Style>");
+        sb.AppendLine(@"</Styles>");
+        sb.Append("<Worksheet ss:Name=\"").Append(XmlEscape(sheetName)).AppendLine("\">");
+        sb.AppendLine("<Table>");
+
+        sb.AppendLine("<Row>");
+        foreach (var header in headers)
+        {
+            sb.Append("<Cell ss:StyleID=\"Header\"><Data ss:Type=\"String\">")
+              .Append(XmlEscape(header))
+              .AppendLine("</Data></Cell>");
+        }
+        sb.AppendLine("</Row>");
+
+        foreach (var row in rows)
+        {
+            sb.AppendLine("<Row>");
+            foreach (var cell in row)
+                AppendExcelCell(sb, cell);
+            sb.AppendLine("</Row>");
+        }
+
+        sb.AppendLine("</Table>");
+        sb.AppendLine("</Worksheet>");
+        sb.AppendLine("</Workbook>");
+
+        var bytes = Encoding.UTF8.GetPreamble().Concat(Encoding.UTF8.GetBytes(sb.ToString())).ToArray();
+        return Convert.ToBase64String(bytes);
+    }
+
+    private static void AppendExcelCell(StringBuilder sb, object? value)
+    {
+        switch (value)
+        {
+            case null:
+                sb.AppendLine(@"<Cell ss:StyleID=""Text""><Data ss:Type=""String""></Data></Cell>");
+                break;
+            case string s:
+                sb.Append(@"<Cell ss:StyleID=""Text""><Data ss:Type=""String"">")
+                  .Append(XmlEscape(s))
+                  .AppendLine("</Data></Cell>");
+                break;
+            case bool b:
+                sb.Append(@"<Cell><Data ss:Type=""Boolean"">")
+                  .Append(b ? "1" : "0")
+                  .AppendLine("</Data></Cell>");
+                break;
+            case byte or sbyte or short or ushort or int or uint or long or ulong:
+                sb.Append(@"<Cell><Data ss:Type=""Number"">")
+                  .Append(Convert.ToString(value, CultureInfo.InvariantCulture))
+                  .AppendLine("</Data></Cell>");
+                break;
+            case float or double or decimal:
+                sb.Append(@"<Cell><Data ss:Type=""Number"">")
+                  .Append(Convert.ToString(value, CultureInfo.InvariantCulture))
+                  .AppendLine("</Data></Cell>");
+                break;
+            default:
+                sb.Append(@"<Cell ss:StyleID=""Text""><Data ss:Type=""String"">")
+                  .Append(XmlEscape(Convert.ToString(value, CultureInfo.InvariantCulture)))
+                  .AppendLine("</Data></Cell>");
+                break;
+        }
+    }
+
+    private static string XmlEscape(string? value) =>
+        WebUtility.HtmlEncode(value ?? string.Empty);
+}

src/BackOffice/Common/Utilities/ReportLabels.cs

@@ -42,8 +42,9 @@ public static class ReportLabels
 
     public static string GetPurchaseMethodLabel(int method) => method switch
     {
-        1 => "وام دایا",
-        2 => "خرید مستقیم",
+        1 => "دایا",
+        2 => "درگاه",
+        3 => "دستی",
         _ => "نامشخص"
     };
 

src/BackOffice/Pages/Club/ClubHub.razor

@@ -1,6 +1,7 @@
 @page "/club"
 @page "/club/members"
 @page "/club/purchases"
+@page "/club/customer-packages"
 @page "/club/cycles"
 @page "/club/history"
 @page "/club/statistics"
@@ -18,6 +19,9 @@
         <MudTabPanel Text="گزارش خرید پکیج" Icon="@Icons.Material.Filled.ShoppingBag">
             <ClubPackagePurchasesReport />
         </MudTabPanel>
+        <MudTabPanel Text="گزارش مشتریان پکیج" Icon="@Icons.Material.Filled.PeopleAlt">
+            <CustomerPackagePurchasesReport />
+        </MudTabPanel>
         <MudTabPanel Text="گزارش دوره‌ها" Icon="@Icons.Material.Filled.Loop">
             <ClubCyclesReport />
         </MudTabPanel>
@@ -39,9 +43,10 @@
         _activeTab = uri switch
         {
             "club/purchases" => 1,
-            "club/cycles" => 2,
-            "club/history" => 3,
-            "club/statistics" => 4,
+            "club/customer-packages" => 2,
+            "club/cycles" => 3,
+            "club/history" => 4,
+            "club/statistics" => 5,
             _ => 0
         };
     }

src/BackOffice/Pages/Club/Reports/ClubPackagePurchasesReport.razor

@@ -17,8 +17,9 @@
         <MudItem xs="12" sm="6" md="3">
             <MudSelect T="int?" Clearable="true" Label="روش خرید" Variant="Variant.Outlined"
                        Margin="Margin.Dense" @bind-Value="_purchaseMethod">
-                <MudSelectItem T="int?" Value="1">وام دایا</MudSelectItem>
-                <MudSelectItem T="int?" Value="2">خرید مستقیم</MudSelectItem>
+                <MudSelectItem T="int?" Value="1">دایا</MudSelectItem>
+                <MudSelectItem T="int?" Value="3">دستی</MudSelectItem>
+                <MudSelectItem T="int?" Value="2">درگاه</MudSelectItem>
             </MudSelect>
         </MudItem>
         <MudItem xs="12" sm="6" md="4">

src/BackOffice/Pages/Club/Reports/Components/CustomerPackagePurchaseDetailsDialog.razor

@@ -0,0 +1,105 @@
+@using CMSMicroservice.Protobuf.Protos.UserPackagePurchase
+@using Google.Protobuf.WellKnownTypes
+@using DateTimeConverterCL
+
+@inject UserPackagePurchaseContract.UserPackagePurchaseContractClient PurchaseClient
+
+<MudDialog>
+    <TitleContent>
+        <MudText Typo="Typo.h6">
+            جزئیات خرید پکیج — @UserName
+        </MudText>
+    </TitleContent>
+    <DialogContent>
+        @if (_loading)
+        {
+            <MudProgressLinear Indeterminate="true" Color="Color.Primary" Class="my-4" />
+        }
+        else if (_items.Count == 0)
+        {
+            <MudAlert Severity="Severity.Info" Dense="true">خریدی برای این کاربر یافت نشد.</MudAlert>
+        }
+        else
+        {
+            <MudTable Items="_items" Dense="true" Hover="true" Breakpoint="Breakpoint.Sm">
+                <HeaderContent>
+                    <MudTh>شناسه</MudTh>
+                    <MudTh>پکیج</MudTh>
+                    <MudTh>روش</MudTh>
+                    <MudTh>مبلغ (ریال)</MudTh>
+                    <MudTh>تاریخ خرید</MudTh>
+                </HeaderContent>
+                <RowTemplate>
+                    <MudTd DataLabel="شناسه">@context.Id</MudTd>
+                    <MudTd DataLabel="پکیج">@context.PackageName</MudTd>
+                    <MudTd DataLabel="روش">
+                        <MudChip T="string" Size="Size.Small" Variant="Variant.Outlined"
+                                 Color="@GetMethodColor(context.PurchaseMethod)">
+                            @ReportLabels.GetPurchaseMethodLabel(context.PurchaseMethod)
+                        </MudChip>
+                    </MudTd>
+                    <MudTd DataLabel="مبلغ">@context.Amount.ToString("N0")</MudTd>
+                    <MudTd DataLabel="تاریخ">
+                        @(context.PurchasedAt != null
+                            ? context.PurchasedAt.ToDateTime().ToLocalTime().MiladiToJalaliWithTime()
+                            : "-")
+                    </MudTd>
+                </RowTemplate>
+            </MudTable>
+        }
+    </DialogContent>
+    <DialogActions>
+        <MudButton OnClick="Close" Variant="Variant.Text">بستن</MudButton>
+    </DialogActions>
+</MudDialog>
+
+@code {
+    [CascadingParameter] IMudDialogInstance MudDialog { get; set; } = null!;
+    [Parameter] public long UserId { get; set; }
+    [Parameter] public string UserName { get; set; } = string.Empty;
+
+    private bool _loading = true;
+    private List<UserPackagePurchaseModel> _items = new();
+
+    protected override async Task OnInitializedAsync()
+    {
+        try
+        {
+            var result = await PurchaseClient.GetAllUserPackagePurchaseByFilterAsync(
+                new GetAllUserPackagePurchaseByFilterRequest
+                {
+                    PaginationState = new CMSMicroservice.Protobuf.Protos.PaginationState
+                    {
+                        PageNumber = 1,
+                        PageSize = 500
+                    },
+                    Filter = new GetAllUserPackagePurchaseByFilterFilter
+                    {
+                        UserId = UserId
+                    }
+                });
+
+            _items = result?.Models?
+                .OrderBy(x => x.PurchasedAt?.ToDateTime() ?? DateTime.MinValue)
+                .ToList() ?? new();
+        }
+        catch (Exception ex)
+        {
+            Snackbar.Add($"خطا در بارگذاری جزئیات: {ex.Message}", Severity.Error);
+        }
+        finally
+        {
+            _loading = false;
+        }
+    }
+
+    private static Color GetMethodColor(int method) => method switch
+    {
+        1 => Color.Info,      // دایا
+        2 => Color.Primary,   // درگاه
+        3 => Color.Secondary, // دستی
+        _ => Color.Default
+    };
+
+    private void Close() => MudDialog.Close();
+}

src/BackOffice/Pages/Club/Reports/CustomerPackagePurchasesReport.razor

@@ -0,0 +1,282 @@
+@using System.Text
+@using BackOffice.Common.BaseComponents
+@using BackOffice.Common.Utilities
+@using BackOffice.Pages.AutoComplete
+@using BackOffice.Pages.Club.Reports.Components
+@using CMSMicroservice.Protobuf.Protos.UserPackagePurchase
+@using Google.Protobuf.WellKnownTypes
+@using DateTimeConverterCL
+@using Microsoft.JSInterop
+
+@inject UserPackagePurchaseContract.UserPackagePurchaseContractClient PurchaseClient
+@inject IDialogService DialogService
+@inject IJSRuntime JsRuntime
+
+<MudAlert Severity="Severity.Info" Variant="Variant.Text" Dense="true" Class="mb-3">
+    گزارش تجمیعی مشتریان — اولین/آخرین پکیج، تفکیک دایا / دستی / درگاه. خروجی Excel مطابق فیلتر فعال است.
+</MudAlert>
+
+<BasePageComponent @ref="_basePage" OnSubmitClick="OnFilterSubmit" OnClearFilterClick="OnFilterCleared">
+    <Filters>
+        <MudItem xs="12" sm="6" md="3">
+            <UserAutoComplete Label="کاربر" @bind-SelectedUserId="_userId" />
+        </MudItem>
+        <MudItem xs="12" sm="6" md="3">
+            <MudSelect T="int?" Clearable="true" Label="روش خرید" Variant="Variant.Outlined"
+                       Margin="Margin.Dense" @bind-Value="_purchaseMethod">
+                <MudSelectItem T="int?" Value="1">دایا</MudSelectItem>
+                <MudSelectItem T="int?" Value="3">دستی</MudSelectItem>
+                <MudSelectItem T="int?" Value="2">درگاه</MudSelectItem>
+            </MudSelect>
+        </MudItem>
+        <MudItem xs="12" sm="6" md="4">
+            <DateRangePicker @bind-From="_fromDate" @bind-To="_toDate" Label="بازه خرید" />
+        </MudItem>
+    </Filters>
+    <Content>
+        <MudStack Row="true" Justify="Justify.FlexEnd" Class="mb-3">
+            <MudButton Variant="Variant.Outlined" Color="Color.Success"
+                       StartIcon="@Icons.Material.Filled.FileDownload"
+                       OnClick="ExportToExcel" Disabled="_exporting">
+                خروجی Excel
+            </MudButton>
+        </MudStack>
+
+        <MudDataGrid @ref="_grid" T="CustomerPackagePurchaseRollupModel" ServerData="LoadData" ReadOnly="true"
+                     Hover="true" Dense="true" Height="calc(100vh - 420px)">
+            <Columns>
+                <TemplateColumn Title="مشتری">
+                    <CellTemplate>
+                        <MudStack Spacing="0">
+                            <MudText Typo="Typo.body2">@context.Item.UserName</MudText>
+                            <MudText Typo="Typo.caption" Color="Color.Secondary">@context.Item.UserMobile</MudText>
+                        </MudStack>
+                    </CellTemplate>
+                </TemplateColumn>
+                <TemplateColumn Title="اولین پکیج">
+                    <CellTemplate>
+                        <MudStack Spacing="0">
+                            <MudText Typo="Typo.body2">@context.Item.FirstPackageName</MudText>
+                            <MudText Typo="Typo.caption">@context.Item.FirstAmount.ToString("N0") ریال</MudText>
+                            <MudText Typo="Typo.caption" Color="Color.Secondary">
+                                @(context.Item.FirstPurchasedAt?.ToDateTime().ToLocalTime().MiladiToJalaliWithTime() ?? "-")
+                            </MudText>
+                        </MudStack>
+                    </CellTemplate>
+                </TemplateColumn>
+                <TemplateColumn Title="آخرین پکیج">
+                    <CellTemplate>
+                        <MudStack Spacing="0">
+                            <MudText Typo="Typo.body2">@context.Item.LastPackageName</MudText>
+                            <MudText Typo="Typo.caption">@context.Item.LastAmount.ToString("N0") ریال</MudText>
+                            <MudText Typo="Typo.caption" Color="Color.Secondary">
+                                @(context.Item.LastPurchasedAt?.ToDateTime().ToLocalTime().MiladiToJalaliWithTime() ?? "-")
+                            </MudText>
+                            <MudChip T="string" Size="Size.Small" Class="mt-1" Variant="Variant.Filled"
+                                     Color="@GetMethodColor(context.Item.LastPurchaseMethod)">
+                                @ReportLabels.GetPurchaseMethodLabel(context.Item.LastPurchaseMethod)
+                            </MudChip>
+                        </MudStack>
+                    </CellTemplate>
+                </TemplateColumn>
+                <TemplateColumn Title="تعداد / جمع">
+                    <CellTemplate>
+                        <MudStack Spacing="0">
+                            <MudText>@context.Item.PurchaseCount خرید</MudText>
+                            <MudText Typo="Typo.caption">@context.Item.TotalAmount.ToString("N0") ریال</MudText>
+                        </MudStack>
+                    </CellTemplate>
+                </TemplateColumn>
+                <TemplateColumn Title="دایا">
+                    <CellTemplate>
+                        <MudText Typo="Typo.caption">@context.Item.DayaCount عدد</MudText>
+                        <MudText Typo="Typo.caption">@context.Item.DayaAmount.ToString("N0")</MudText>
+                    </CellTemplate>
+                </TemplateColumn>
+                <TemplateColumn Title="دستی">
+                    <CellTemplate>
+                        <MudText Typo="Typo.caption">@context.Item.ManualCount عدد</MudText>
+                        <MudText Typo="Typo.caption">@context.Item.ManualAmount.ToString("N0")</MudText>
+                    </CellTemplate>
+                </TemplateColumn>
+                <TemplateColumn Title="درگاه">
+                    <CellTemplate>
+                        <MudText Typo="Typo.caption">@context.Item.GatewayCount عدد</MudText>
+                        <MudText Typo="Typo.caption">@context.Item.GatewayAmount.ToString("N0")</MudText>
+                    </CellTemplate>
+                </TemplateColumn>
+                <TemplateColumn Title="عملیات">
+                    <CellTemplate>
+                        <MudButton Size="Size.Small" Variant="Variant.Outlined" Color="Color.Primary"
+                                   OnClick="() => OpenDetails(context.Item)">
+                            جزئیات
+                        </MudButton>
+                    </CellTemplate>
+                </TemplateColumn>
+            </Columns>
+            <NoRecordsContent>
+                <MudAlert Severity="Severity.Info" Dense="true" Variant="Variant.Text" Class="my-4">موردی یافت نشد.</MudAlert>
+            </NoRecordsContent>
+            <PagerContent>
+                <MudDataGridPager T="CustomerPackagePurchaseRollupModel" PageSizeOptions="@(new int[] { 20, 50, 100 })"
+                                  InfoFormat="سطر {first_item} تا {last_item} از {all_items}"
+                                  RowsPerPageString="تعداد در صفحه" />
+            </PagerContent>
+        </MudDataGrid>
+    </Content>
+</BasePageComponent>
+
+@code {
+    private BasePageComponent? _basePage;
+    private MudDataGrid<CustomerPackagePurchaseRollupModel>? _grid;
+    private long? _userId;
+    private int? _purchaseMethod;
+    private DateTime? _fromDate, _toDate;
+    private bool _exporting;
+
+    private GetCustomerPackagePurchaseRollupFilter BuildFilter()
+    {
+        var filter = new GetCustomerPackagePurchaseRollupFilter();
+        if (_userId is > 0)
+            filter.UserId = _userId;
+        if (_purchaseMethod.HasValue)
+            filter.PurchaseMethod = _purchaseMethod.Value;
+        if (_fromDate.HasValue)
+            filter.PurchasedFrom = Timestamp.FromDateTime(DateTime.SpecifyKind(_fromDate.Value.Date, DateTimeKind.Utc));
+        if (_toDate.HasValue)
+            filter.PurchasedTo = Timestamp.FromDateTime(DateTime.SpecifyKind(_toDate.Value.Date.AddDays(1).AddTicks(-1), DateTimeKind.Utc));
+        return filter;
+    }
+
+    private async Task<GridData<CustomerPackagePurchaseRollupModel>> LoadData(GridState<CustomerPackagePurchaseRollupModel> state)
+    {
+        try
+        {
+            var result = await PurchaseClient.GetCustomerPackagePurchaseRollupAsync(
+                new GetCustomerPackagePurchaseRollupRequest
+                {
+                    PaginationState = new CMSMicroservice.Protobuf.Protos.PaginationState
+                    {
+                        PageNumber = state.Page + 1,
+                        PageSize = state.PageSize
+                    },
+                    Filter = BuildFilter()
+                });
+
+            return new GridData<CustomerPackagePurchaseRollupModel>
+            {
+                Items = result?.Models?.ToList() ?? new(),
+                TotalItems = (int)(result?.MetaData?.TotalCount ?? 0)
+            };
+        }
+        catch (Exception ex)
+        {
+            Snackbar.Add($"خطا: {ex.Message}", Severity.Error);
+            return new GridData<CustomerPackagePurchaseRollupModel>();
+        }
+    }
+
+    private async Task OnFilterSubmit()
+    {
+        if (_grid != null) await _grid.ReloadServerData();
+    }
+
+    private async Task OnFilterCleared()
+    {
+        _userId = null;
+        _purchaseMethod = null;
+        _fromDate = _toDate = null;
+        if (_grid != null) await _grid.ReloadServerData();
+    }
+
+    private async Task OpenDetails(CustomerPackagePurchaseRollupModel row)
+    {
+        var parameters = new DialogParameters
+        {
+            { nameof(CustomerPackagePurchaseDetailsDialog.UserId), row.UserId },
+            { nameof(CustomerPackagePurchaseDetailsDialog.UserName), row.UserName }
+        };
+        var options = new DialogOptions { MaxWidth = MaxWidth.Medium, FullWidth = true, CloseButton = true };
+        await DialogService.ShowAsync<CustomerPackagePurchaseDetailsDialog>("جزئیات خرید پکیج", parameters, options);
+    }
+
+    private async Task ExportToExcel()
+    {
+        _exporting = true;
+        try
+        {
+            // PageSize=0 → همهٔ ردیف‌های مطابق فیلتر، مستقل از صفحه‌بندی گرید
+            var result = await PurchaseClient.GetCustomerPackagePurchaseRollupAsync(
+                new GetCustomerPackagePurchaseRollupRequest
+                {
+                    PaginationState = new CMSMicroservice.Protobuf.Protos.PaginationState
+                    {
+                        PageNumber = 1,
+                        PageSize = 0
+                    },
+                    Filter = BuildFilter()
+                });
+
+            var all = result?.Models?.ToList() ?? new();
+            if (all.Count == 0)
+            {
+                Snackbar.Add("داده‌ای برای خروجی با فیلتر فعلی وجود ندارد.", Severity.Info);
+                return;
+            }
+
+            var headers = new[]
+            {
+                "شناسه کاربر", "نام مشتری", "موبایل",
+                "اولین پکیج", "مبلغ اولین", "تاریخ اولین",
+                "آخرین پکیج", "مبلغ آخرین", "تاریخ آخرین", "روش آخرین",
+                "تعداد خرید", "جمع مبلغ",
+                "تعداد دایا", "مبلغ دایا",
+                "تعداد دستی", "مبلغ دستی",
+                "تعداد درگاه", "مبلغ درگاه"
+            };
+
+            var rows = all.Select(o => new object?[]
+            {
+                o.UserId,
+                o.UserName,
+                o.UserMobile,
+                o.FirstPackageName,
+                o.FirstAmount,
+                o.FirstPurchasedAt?.ToDateTime().ToLocalTime().MiladiToJalaliWithTime() ?? "-",
+                o.LastPackageName,
+                o.LastAmount,
+                o.LastPurchasedAt?.ToDateTime().ToLocalTime().MiladiToJalaliWithTime() ?? "-",
+                ReportLabels.GetPurchaseMethodLabel(o.LastPurchaseMethod),
+                o.PurchaseCount,
+                o.TotalAmount,
+                o.DayaCount,
+                o.DayaAmount,
+                o.ManualCount,
+                o.ManualAmount,
+                o.GatewayCount,
+                o.GatewayAmount
+            });
+
+            var filename = $"customer-packages-{DateTime.Now:yyyyMMddHHmmss}.xls";
+            await JsRuntime.InvokeVoidAsync("jsSaveAsFile", filename,
+                CsvExportHelper.ToExcelXmlBase64("مشتریان پکیج", headers, rows));
+            Snackbar.Add($"خروجی Excel آماده شد ({all.Count} مشتری).", Severity.Success);
+        }
+        catch (Exception ex)
+        {
+            Snackbar.Add($"خطا در خروجی Excel: {ex.Message}", Severity.Error);
+        }
+        finally
+        {
+            _exporting = false;
+        }
+    }
+
+    private static Color GetMethodColor(int method) => method switch
+    {
+        1 => Color.Info,
+        2 => Color.Primary,
+        3 => Color.Secondary,
+        _ => Color.Default
+    };
+}

src/BackOffice/Pages/DiscountShop/Components/ChangeOrderStatusDialog.razor

@@ -26,6 +26,7 @@
                         <MudSelectItem T="OrderStatus" Value="@OrderStatus.Processing">در حال آماده‌سازی</MudSelectItem>
                         <MudSelectItem T="OrderStatus" Value="@OrderStatus.Shipped">ارسال شده</MudSelectItem>
                         <MudSelectItem T="OrderStatus" Value="@OrderStatus.Delivered">تحویل داده شده</MudSelectItem>
+                        <MudSelectItem T="OrderStatus" Value="@OrderStatus.ReadyForOfficePickup">آماده تحویل در دفتر</MudSelectItem>
                         <MudSelectItem T="OrderStatus" Value="@OrderStatus.Cancelled">لغو شده</MudSelectItem>
                         <MudSelectItem T="OrderStatus" Value="@OrderStatus.Returned">مرجوع شده</MudSelectItem>
                     </MudSelect>
@@ -55,6 +56,15 @@
                     </MudItem>
                 }
 
+                @if (Model.Status == OrderStatus.ReadyForOfficePickup)
+                {
+                    <MudItem xs="12">
+                        <MudAlert Severity="Severity.Info">
+                            <MudText>سفارش برای تحویل حضوری در دفتر آماده است.</MudText>
+                        </MudAlert>
+                    </MudItem>
+                }
+
                 @if (Model.Status == OrderStatus.Shipped)
                 {
                     <MudItem xs="12">
@@ -126,8 +136,9 @@
             OrderStatus.Processing => Color.Primary,
             OrderStatus.Shipped => Color.Secondary,
             OrderStatus.Delivered => Color.Success,
-            OrderStatus.Cancelled => Color.Error,
-            OrderStatus.Returned => Color.Dark,
+            OrderStatus.ReadyForOfficePickup => Color.Primary,
+            OrderStatus.Cancelled => Color.Dark,
+            OrderStatus.Returned => Color.Error,
             _ => Color.Default
         };
     }
@@ -141,6 +152,7 @@
             OrderStatus.Processing => "در حال آماده‌سازی",
             OrderStatus.Shipped => "ارسال شده",
             OrderStatus.Delivered => "تحویل داده شده",
+            OrderStatus.ReadyForOfficePickup => "آماده تحویل در دفتر",
             OrderStatus.Cancelled => "لغو شده",
             OrderStatus.Returned => "مرجوع شده",
             _ => "نامشخص"

src/BackOffice/Pages/DiscountShop/Components/OrderDetailsDialog.razor

@@ -91,6 +91,7 @@
                             <MudSelectItem T="OrderStatus" Value="@OrderStatus.Processing">در حال آماده‌سازی</MudSelectItem>
                             <MudSelectItem T="OrderStatus" Value="@OrderStatus.Shipped">ارسال شده</MudSelectItem>
                             <MudSelectItem T="OrderStatus" Value="@OrderStatus.Delivered">تحویل داده شده</MudSelectItem>
+                            <MudSelectItem T="OrderStatus" Value="@OrderStatus.ReadyForOfficePickup">آماده تحویل در دفتر</MudSelectItem>
                             <MudSelectItem T="OrderStatus" Value="@OrderStatus.Cancelled">لغو شده</MudSelectItem>
                             <MudSelectItem T="OrderStatus" Value="@OrderStatus.Returned">مرجوع شده</MudSelectItem>
                         </MudSelect>
@@ -114,6 +115,12 @@
                             توجه: در صورت لغو یا مرجوعی سفارش، موجودی محصولات به انبار بازگردانده می‌شود.
                         </MudAlert>
                     }
+                    @if (_newStatus == OrderStatus.ReadyForOfficePickup)
+                    {
+                        <MudAlert Severity="Severity.Info" Dense="true">
+                            سفارش برای تحویل حضوری در دفتر آماده است.
+                        </MudAlert>
+                    }
                     @if (_newStatus == OrderStatus.Shipped)
                     {
                         <MudAlert Severity="Severity.Info" Dense="true">

src/BackOffice/Pages/DiscountShop/DiscountOrdersMainPage.razor

@@ -49,6 +49,8 @@
                 <MudSelectItem T="OrderStatus?" Value="@OrderStatus.Shipped">ارسال شده</MudSelectItem>
                 <MudSelectItem T="OrderStatus?" Value="@OrderStatus.Delivered">تحویل داده شده</MudSelectItem>
                 <MudSelectItem T="OrderStatus?" Value="@OrderStatus.Cancelled">لغو شده</MudSelectItem>
+                <MudSelectItem T="OrderStatus?" Value="@OrderStatus.ReadyForOfficePickup">آماده تحویل در دفتر</MudSelectItem>
+                <MudSelectItem T="OrderStatus?" Value="@OrderStatus.Returned">مرجوع شده</MudSelectItem>
             </MudSelect>
         </MudItem>
     </Filters>

src/BackOffice/Pages/DiscountShop/DiscountOrdersMainPage.razor.cs

@@ -1,5 +1,6 @@
 using System.Text;
 using BackOffice.Common.BaseComponents;
+using BackOffice.Common.Utilities;
 using BackOffice.Services.DiscountOrder;
 using BackOffice.Pages.DiscountShop.Components;
 using Microsoft.AspNetCore.Components;
@@ -187,8 +188,9 @@ public partial class DiscountOrdersMainPage
             OrderStatus.Processing => Color.Primary,
             OrderStatus.Shipped => Color.Secondary,
             OrderStatus.Delivered => Color.Success,
-            OrderStatus.Cancelled => Color.Error,
-            OrderStatus.Returned => Color.Dark,
+            OrderStatus.Cancelled => Color.Dark,
+            OrderStatus.ReadyForOfficePickup => Color.Primary,
+            OrderStatus.Returned => Color.Error,
             _ => Color.Default
         };
     }
@@ -203,6 +205,7 @@ public partial class DiscountOrdersMainPage
             OrderStatus.Shipped => "ارسال شده",
             OrderStatus.Delivered => "تحویل داده شده",
             OrderStatus.Cancelled => "لغو شده",
+            OrderStatus.ReadyForOfficePickup => "آماده تحویل در دفتر",
             OrderStatus.Returned => "مرجوع شده",
             _ => "نامشخص"
         };
@@ -242,44 +245,36 @@ public partial class DiscountOrdersMainPage
 
         try
         {
-            var sb = new StringBuilder();
-            sb.AppendLine("شناسه,نام کاربر,موبایل,مبلغ کل,کیف پول اعتباری,پرداخت درگاه,تعداد آیتم,وضعیت پرداخت,وضعیت ارسال,تاریخ پرداخت,تاریخ ثبت,آدرس");
-
-            foreach (var o in _orders)
+            var headers = new[]
             {
-                sb.AppendLine(string.Join(",",
-                    o.Id,
-                    EscapeCsv(o.UserFullName),
-                    EscapeCsv(o.UserMobile),
-                    o.TotalPrice.ToString("N0"),
-                    o.DiscountBalanceUsed.ToString("N0"),
-                    o.GatewayAmount.ToString("N0"),
-                    o.ItemsCount,
-                    EscapeCsv(GetPaymentStatusText(o.PaymentStatusValue)),
-                    EscapeCsv(GetStatusText(o.Status)),
-                    o.PaymentDate?.MiladiToJalaliWithTime() ?? "-",
-                    o.Created?.MiladiToJalaliWithTime() ?? "-",
-                    EscapeCsv(o.ShippingAddress ?? "-")));
-            }
+                "شناسه", "نام مشتری", "موبایل", "مبلغ کل", "کیف پول اعتباری", "پرداخت درگاه",
+                "تعداد آیتم", "وضعیت پرداخت", "وضعیت ارسال", "تاریخ پرداخت", "تاریخ ثبت", "آدرس"
+            };
 
-            var bytes = Encoding.UTF8.GetPreamble().Concat(Encoding.UTF8.GetBytes(sb.ToString())).ToArray();
-            var base64 = Convert.ToBase64String(bytes);
-            var filename = $"discount-orders-{DateTime.Now:yyyyMMddHHmmss}.csv";
+            var rows = _orders.Select(o => new object?[]
+            {
+                o.Id,
+                CsvExportHelper.CustomerName(o.UserFullName, o.UserMobile, o.UserId),
+                o.UserMobile ?? "",
+                o.TotalPrice,
+                o.DiscountBalanceUsed,
+                o.GatewayAmount,
+                o.ItemsCount,
+                GetPaymentStatusText(o.PaymentStatusValue),
+                GetStatusText(o.Status),
+                o.PaymentDate?.MiladiToJalaliWithTime() ?? "-",
+                o.Created?.MiladiToJalaliWithTime() ?? "-",
+                o.ShippingAddress ?? "-"
+            });
 
-            await JsRuntime.InvokeVoidAsync("jsSaveAsFile", filename, base64);
-            Snackbar.Add("خروجی Excel (CSV) آماده شد.", Severity.Success);
+            var filename = $"discount-orders-{DateTime.Now:yyyyMMddHHmmss}.xls";
+            await JsRuntime.InvokeVoidAsync("jsSaveAsFile", filename,
+                CsvExportHelper.ToExcelXmlBase64("سفارش‌های اعتباری", headers, rows));
+            Snackbar.Add("خروجی Excel آماده شد.", Severity.Success);
         }
         catch (Exception ex)
         {
             Snackbar.Add($"خطا در خروجی Excel: {ex.Message}", Severity.Error);
         }
     }
-
-    private static string EscapeCsv(string value)
-    {
-        if (string.IsNullOrEmpty(value)) return "";
-        if (value.Contains(',') || value.Contains('"') || value.Contains('\n'))
-            return $"\"{value.Replace("\"", "\"\"")}\"";
-        return value;
-    }
 }

src/BackOffice/Pages/DiscountShop/SalesReports.razor

@@ -48,6 +48,7 @@
                     <MudSelectItem T="OrderStatus?" Value="OrderStatus.Processing">در حال پردازش</MudSelectItem>
                     <MudSelectItem T="OrderStatus?" Value="OrderStatus.Shipped">ارسال شده</MudSelectItem>
                     <MudSelectItem T="OrderStatus?" Value="OrderStatus.Delivered">تحویل شده</MudSelectItem>
+                    <MudSelectItem T="OrderStatus?" Value="OrderStatus.ReadyForOfficePickup">آماده تحویل در دفتر</MudSelectItem>
                     <MudSelectItem T="OrderStatus?" Value="OrderStatus.Cancelled">لغو شده</MudSelectItem>
                     <MudSelectItem T="OrderStatus?" Value="OrderStatus.Returned">مرجوع شده</MudSelectItem>
                 </MudSelect>
@@ -498,7 +499,8 @@
             OrderStatus.Processing => Color.Info,
             OrderStatus.Shipped => Color.Info,
             OrderStatus.Delivered => Color.Success,
-            OrderStatus.Cancelled => Color.Error,
+            OrderStatus.ReadyForOfficePickup => Color.Primary,
+            OrderStatus.Cancelled => Color.Dark,
             OrderStatus.Returned => Color.Error,
             _ => Color.Default
         };
@@ -513,6 +515,7 @@
             OrderStatus.Processing => "در حال پردازش",
             OrderStatus.Shipped => "ارسال شده",
             OrderStatus.Delivered => "تحویل شده",
+            OrderStatus.ReadyForOfficePickup => "آماده تحویل در دفتر",
             OrderStatus.Cancelled => "لغو شده",
             OrderStatus.Returned => "مرجوع شده",
             _ => "نامشخص"
@@ -527,28 +530,31 @@
             return;
         }
 
-        var sb = new StringBuilder();
-        sb.AppendLine("شناسه,نام کاربر,موبایل,تاریخ ثبت,تعداد آیتم,مبلغ نهایی,تخفیف,وضعیت");
-
-        foreach (var o in _orders.Where(o => o.Created.HasValue).OrderBy(o => o.Created))
+        var headers = new[]
         {
-            sb.AppendLine(string.Join(",",
+            "شناسه", "نام مشتری", "موبایل", "تاریخ ثبت", "تعداد آیتم", "مبلغ نهایی", "تخفیف", "وضعیت"
+        };
+
+        var rows = _orders
+            .OrderBy(o => o.Created ?? o.PaymentDate ?? DateTime.MaxValue)
+            .Select(o => new object?[]
+            {
                 o.Id,
-                EscapeCsv(o.UserFullName),
-                EscapeCsv(o.UserMobile),
-                o.Created?.MiladiToJalaliWithTime() ?? "-",
+                CsvExportHelper.CustomerName(o.UserFullName, o.UserMobile, o.UserId),
+                o.UserMobile ?? "",
+                o.Created?.MiladiToJalaliWithTime()
+                    ?? o.PaymentDate?.MiladiToJalaliWithTime()
+                    ?? "-",
                 o.ItemsCount,
                 o.GatewayAmount,
                 o.DiscountBalanceUsed,
-                GetStatusText(o.Status)));
-        }
+                GetStatusText(o.Status)
+            });
 
-        var bytes = Encoding.UTF8.GetPreamble().Concat(Encoding.UTF8.GetBytes(sb.ToString())).ToArray();
-        var base64 = Convert.ToBase64String(bytes);
-        var filename = $"discount-sales-{DateTime.Now:yyyyMMddHHmmss}.csv";
-
-        await JsRuntime.InvokeVoidAsync("jsSaveAsFile", filename, base64);
-        Snackbar.Add("خروجی Excel (CSV) آماده شد.", Severity.Success);
+        var filename = $"discount-sales-{DateTime.Now:yyyyMMddHHmmss}.xls";
+        await JsRuntime.InvokeVoidAsync("jsSaveAsFile", filename,
+            CsvExportHelper.ToExcelXmlBase64("گزارش فروش اعتباری", headers, rows));
+        Snackbar.Add("خروجی Excel آماده شد.", Severity.Success);
     }
 
     private async Task ExportToPdf()
@@ -572,12 +578,12 @@
         sb.AppendLine();
 
         sb.AppendLine("جزئیات سفارش‌ها:");
-        sb.AppendLine("شناسه | نام کاربر | تاریخ | تعداد آیتم | مبلغ نهایی | تخفیف | وضعیت");
+        sb.AppendLine("شناسه | نام مشتری | تاریخ | تعداد آیتم | مبلغ نهایی | تخفیف | وضعیت");
 
         foreach (var o in _orders.Where(o => o.Created.HasValue).OrderBy(o => o.Created))
         {
             sb.AppendLine(
-                $"{o.Id} | {o.UserFullName} | {o.Created?.MiladiToJalaliWithTime() ?? "-"} | {o.ItemsCount} | {o.GatewayAmount:N0} | {o.DiscountBalanceUsed:N0} | {GetStatusText(o.Status)}");
+                $"{o.Id} | {CsvExportHelper.CustomerName(o.UserFullName, o.UserMobile, o.UserId)} | {o.Created?.MiladiToJalaliWithTime() ?? "-"} | {o.ItemsCount} | {o.GatewayAmount:N0} | {o.DiscountBalanceUsed:N0} | {GetStatusText(o.Status)}");
         }
 
         var bytes = Encoding.UTF8.GetPreamble().Concat(Encoding.UTF8.GetBytes(sb.ToString())).ToArray();
@@ -587,14 +593,4 @@
         await JsRuntime.InvokeVoidAsync("jsSaveAsFile", filename, base64);
         Snackbar.Add("خروجی PDF (نسخه متنی) آماده شد.", Severity.Success);
     }
-
-    private static string EscapeCsv(string value)
-    {
-        if (string.IsNullOrEmpty(value))
-            return "";
-
-        var needsQuotes = value.Contains(',') || value.Contains('"') || value.Contains('\n');
-        var escaped = value.Replace("\"", "\"\"");
-        return needsQuotes ? $"\"{escaped}\"" : escaped;
-    }
 }

src/BackOffice/Pages/User/UserMainPage.razor

@@ -28,6 +28,8 @@
                 <col />
                 <col />
                 <col />
+                <col style="min-width: 180px;" />
+                <col />
                 <col style="width: 58px;" />
             </ColGroup>
             <ToolBarContent>
@@ -46,8 +48,21 @@
                     </CellTemplate>
                 </PropertyColumn>
                 <PropertyColumn Property="x => x.NationalCode" Title="کدملی" />
-
-
+                <TemplateColumn Title="آدرس پیش‌فرض">
+                    <CellTemplate>
+                        <MudText Typo="Typo.caption" Style="max-width: 220px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap;"
+                                 Title="@(context.Item.DefaultAddress ?? "")">
+                            @(string.IsNullOrWhiteSpace(context.Item.DefaultAddress) ? "-" : context.Item.DefaultAddress)
+                        </MudText>
+                    </CellTemplate>
+                </TemplateColumn>
+                <TemplateColumn Title="کدپستی پیش‌فرض">
+                    <CellTemplate>
+                        <MudText Typo="Typo.caption">
+                            @(string.IsNullOrWhiteSpace(context.Item.DefaultPostalCode) ? "-" : context.Item.DefaultPostalCode)
+                        </MudText>
+                    </CellTemplate>
+                </TemplateColumn>
 
                 <TemplateColumn StickyLeft="true" Title="عملیات" CellStyle="text-wrap: nowrap;" HeaderStyle="text-wrap: nowrap;">
                     <CellTemplate>

src/BackOffice/Pages/User/UserMainPage.razor.cs

@@ -1,11 +1,10 @@
 using CMSMicroservice.Protobuf.Protos.User;
 using BackOffice.Common.BaseComponents;
+using BackOffice.Common.Utilities;
 using BackOffice.Pages.User.Components;
 using Microsoft.AspNetCore.Components;
 using Microsoft.JSInterop;
 using MudBlazor;
-using System.Text;
-using DateTimeConverterCL;
 using DataModel = CMSMicroservice.Protobuf.Protos.User.GetAllUserByFilterResponseModel;
 
 namespace BackOffice.Pages.User;
@@ -84,51 +83,63 @@ public partial class UserMainPage
     {
         try
         {
-            var exportRequest = new GetAllUserByFilterRequest
+            var filter = _request.Filter?.Clone() ?? new();
+            var all = new List<DataModel>();
+            const int pageSize = 200;
+            var page = 1;
+
+            while (page <= 500)
             {
-                Filter = _request.Filter?.Clone() ?? new(),
-                PaginationState = new() { PageNumber = 1, PageSize = 1000 }
-            };
+                var result = await UserContract.GetAllUserByFilterAsync(new GetAllUserByFilterRequest
+                {
+                    Filter = filter,
+                    PaginationState = new() { PageNumber = page, PageSize = pageSize }
+                });
 
-            var result = await UserContract.GetAllUserByFilterAsync(exportRequest);
+                var batch = result?.Models?.ToList() ?? new();
+                if (batch.Count == 0)
+                    break;
 
-            if (result?.Models == null || !result.Models.Any())
+                all.AddRange(batch);
+
+                var hasNext = result?.MetaData?.HasNext == true;
+                if (!hasNext || batch.Count < pageSize)
+                    break;
+
+                page++;
+            }
+
+            if (all.Count == 0)
             {
                 Snackbar.Add("داده‌ای برای خروجی وجود ندارد.", Severity.Info);
                 return;
             }
 
-            var sb = new StringBuilder();
-            sb.AppendLine("شناسه,موبایل,نام,نام خانوادگی,کدملی");
-
-            foreach (var u in result.Models)
+            var headers = new[]
             {
-                sb.AppendLine(string.Join(",",
-                    u.Id,
-                    EscapeCsv(u.Mobile),
-                    EscapeCsv(u.FirstName),
-                    EscapeCsv(u.LastName),
-                    EscapeCsv(u.NationalCode)));
-            }
+                "شناسه", "موبایل", "نام", "نام خانوادگی", "کدملی",
+                "آدرس پیش‌فرض", "کدپستی پیش‌فرض"
+            };
 
-            var bytes = Encoding.UTF8.GetPreamble().Concat(Encoding.UTF8.GetBytes(sb.ToString())).ToArray();
-            var base64 = Convert.ToBase64String(bytes);
-            var filename = $"users-{DateTime.Now:yyyyMMddHHmmss}.csv";
+            var rows = all.Select(u => new object?[]
+            {
+                u.Id,
+                u.Mobile,
+                u.FirstName,
+                u.LastName,
+                u.NationalCode,
+                u.DefaultAddress,
+                u.DefaultPostalCode
+            });
 
-            await JsRuntime.InvokeVoidAsync("jsSaveAsFile", filename, base64);
-            Snackbar.Add("خروجی Excel (CSV) آماده شد.", Severity.Success);
+            var filename = $"users-{DateTime.Now:yyyyMMddHHmmss}.xls";
+            await JsRuntime.InvokeVoidAsync("jsSaveAsFile", filename,
+                CsvExportHelper.ToExcelXmlBase64("کاربران", headers, rows));
+            Snackbar.Add($"خروجی Excel آماده شد ({all.Count} کاربر).", Severity.Success);
         }
         catch (Exception ex)
         {
             Snackbar.Add($"خطا در خروجی Excel: {ex.Message}", Severity.Error);
         }
     }
-
-    private static string EscapeCsv(string value)
-    {
-        if (string.IsNullOrEmpty(value)) return "";
-        if (value.Contains(',') || value.Contains('"') || value.Contains('\n'))
-            return $"\"{value.Replace("\"", "\"\"")}\"";
-        return value;
-    }
 }

src/BackOffice/Pages/UserOrder/Components/ChangeOrderStatusDialog.razor

@@ -27,6 +27,8 @@
                         <MudSelectItem T="int" Value="2">تحویل پست</MudSelectItem>
                         <MudSelectItem T="int" Value="3">تحویل به مشتری</MudSelectItem>
                         <MudSelectItem T="int" Value="4">مرجوع شده</MudSelectItem>
+                        <MudSelectItem T="int" Value="5">لغو شده</MudSelectItem>
+                        <MudSelectItem T="int" Value="6">آماده تحویل در دفتر</MudSelectItem>
                     </MudSelect>
                 </MudItem>
 
@@ -56,6 +58,24 @@
                     </MudItem>
                 }
 
+                @if (_newStatus == 5)
+                {
+                    <MudItem xs="12">
+                        <MudAlert Severity="Severity.Warning">
+                            توجه: وضعیت «لغو شده» یعنی ارسال این سفارش متوقف شده است.
+                        </MudAlert>
+                    </MudItem>
+                }
+
+                @if (_newStatus == 6)
+                {
+                    <MudItem xs="12">
+                        <MudAlert Severity="Severity.Info">
+                            سفارش برای تحویل حضوری در دفتر آماده است.
+                        </MudAlert>
+                    </MudItem>
+                }
+
                 @if (_newStatus == 2)
                 {
                     <MudItem xs="12">

src/BackOffice/Pages/UserOrder/Components/ChangeOrderStatusDialog.razor.cs

@@ -37,6 +37,8 @@ public partial class ChangeOrderStatusDialog
             2 => "تحویل پست",
             3 => "تحویل به مشتری",
             4 => "مرجوع شده",
+            5 => "لغو شده",
+            6 => "آماده تحویل در دفتر",
             _ => "بدون ارسال / نامشخص"
         };
     }
@@ -49,6 +51,8 @@ public partial class ChangeOrderStatusDialog
             2 => Color.Info,
             3 => Color.Success,
             4 => Color.Error,
+            5 => Color.Dark,
+            6 => Color.Primary,
             _ => Color.Default
         };
     }

src/BackOffice/Pages/UserOrder/Components/UserOrderDetailsDialog.razor

@@ -95,6 +95,8 @@
                                     <MudSelectItem T="int" Value="2">تحویل پست</MudSelectItem>
                                     <MudSelectItem T="int" Value="3">تحویل به مشتری</MudSelectItem>
                                     <MudSelectItem T="int" Value="4">مرجوع شده</MudSelectItem>
+                                    <MudSelectItem T="int" Value="5">لغو شده</MudSelectItem>
+                                    <MudSelectItem T="int" Value="6">آماده تحویل در دفتر</MudSelectItem>
                                 </MudSelect>
                             </MudText>
                             <MudTextField T="string"

src/BackOffice/Pages/UserOrder/Components/UserOrderDetailsDialog.razor.cs

@@ -59,6 +59,8 @@ public partial class UserOrderDetailsDialog
             2 => Color.Info,    // InTransit
             3 => Color.Success, // Delivered
             4 => Color.Error,   // Returned
+            5 => Color.Dark,    // Cancelled
+            6 => Color.Primary, // ReadyForOfficePickup
             _ => Color.Default  // None / Unknown
         };
     }
@@ -71,6 +73,8 @@ public partial class UserOrderDetailsDialog
             2 => "تحویل پست",
             3 => "تحویل به مشتری",
             4 => "مرجوع شده",
+            5 => "لغو شده",
+            6 => "آماده تحویل در دفتر",
             _ => "بدون ارسال / نامشخص"
         };
     }

src/BackOffice/Pages/UserOrder/OrderSalesReports.razor

@@ -46,6 +46,7 @@
                     <MudSelectItem T="int?" Value="@(3)">تحویل به مشتری</MudSelectItem>
                     <MudSelectItem T="int?" Value="@(4)">مرجوع شده</MudSelectItem>
                     <MudSelectItem T="int?" Value="@(5)">لغو شده</MudSelectItem>
+                    <MudSelectItem T="int?" Value="@(6)">آماده تحویل در دفتر</MudSelectItem>
                 </MudSelect>
             </MudItem>
             <MudItem xs="12" sm="6" md="3">

src/BackOffice/Pages/UserOrder/OrderSalesReports.razor.cs

@@ -1,4 +1,5 @@
 using System.Text;
+using BackOffice.Common.Utilities;
 using CMSMicroservice.Protobuf.Protos;
 using CMSMicroservice.Protobuf.Protos.UserOrder;
 using Microsoft.AspNetCore.Components;
@@ -215,7 +216,8 @@ public partial class OrderSalesReports
             2 => Color.Info,
             3 => Color.Success,
             4 => Color.Error,
-            5 => Color.Error,
+            5 => Color.Dark,
+            6 => Color.Primary,
             _ => Color.Default
         };
     }
@@ -229,6 +231,7 @@ public partial class OrderSalesReports
             3 => "تحویل به مشتری",
             4 => "مرجوع شده",
             5 => "لغو شده",
+            6 => "آماده تحویل در دفتر",
             _ => "بدون ارسال / نامشخص"
         };
     }
@@ -241,27 +244,26 @@ public partial class OrderSalesReports
             return;
         }
 
-        var sb = new StringBuilder();
-        sb.AppendLine("شناسه,کاربر,نام کاربر,مبلغ,وضعیت پرداخت,وضعیت ارسال,تاریخ پرداخت");
-
-        foreach (var o in _orders)
+        var headers = new[]
         {
-            sb.AppendLine(string.Join(",",
-                o.Id,
-                o.UserId,
-                EscapeCsv(o.UserFullName),
-                o.Amount,
-                EscapeCsv(o.PaymentStatus == PaymentStatus.Success ? "پرداخت شده" : "پرداخت نشده"),
-                EscapeCsv(GetDeliveryStatusText(o.DeliveryStatus.GetHashCode())),
-                o.PaymentDate != null ? o.PaymentDate.ToDateTime().MiladiToJalaliWithTime() : "-"));
-        }
+            "شناسه", "کاربر", "نام مشتری", "مبلغ", "وضعیت پرداخت", "وضعیت ارسال", "تاریخ پرداخت"
+        };
 
-        var bytes = Encoding.UTF8.GetPreamble().Concat(Encoding.UTF8.GetBytes(sb.ToString())).ToArray();
-        var base64 = Convert.ToBase64String(bytes);
-        var filename = $"store-sales-{DateTime.Now:yyyyMMddHHmmss}.csv";
+        var rows = _orders.Select(o => new object?[]
+        {
+            o.Id,
+            o.UserId,
+            CsvExportHelper.CustomerName(o.UserFullName, userId: o.UserId),
+            o.Amount,
+            o.PaymentStatus == PaymentStatus.Success ? "پرداخت شده" : "پرداخت نشده",
+            GetDeliveryStatusText(o.DeliveryStatus.GetHashCode()),
+            o.PaymentDate != null ? o.PaymentDate.ToDateTime().MiladiToJalaliWithTime() : "-"
+        });
 
-        await JsRuntime.InvokeVoidAsync("jsSaveAsFile", filename, base64);
-        Snackbar.Add("خروجی Excel (CSV) آماده شد.", Severity.Success);
+        var filename = $"store-sales-{DateTime.Now:yyyyMMddHHmmss}.xls";
+        await JsRuntime.InvokeVoidAsync("jsSaveAsFile", filename,
+            CsvExportHelper.ToExcelXmlBase64("گزارش فروش", headers, rows));
+        Snackbar.Add("خروجی Excel آماده شد.", Severity.Success);
     }
 
     protected async Task ExportToPdf()
@@ -290,7 +292,7 @@ public partial class OrderSalesReports
         foreach (var o in _orders)
         {
             sb.AppendLine(
-                $"{o.Id} | {o.UserFullName} | {o.Amount:N0} | {(o.PaymentStatus == PaymentStatus.Success ? "پرداخت شده" : "پرداخت نشده")} | {GetDeliveryStatusText(o.DeliveryStatus.GetHashCode())} | {(o.PaymentDate != null ? o.PaymentDate.ToDateTime().MiladiToJalaliWithTime() : "-")}");
+                $"{o.Id} | {CsvExportHelper.CustomerName(o.UserFullName, userId: o.UserId)} | {o.Amount:N0} | {(o.PaymentStatus == PaymentStatus.Success ? "پرداخت شده" : "پرداخت نشده")} | {GetDeliveryStatusText(o.DeliveryStatus.GetHashCode())} | {(o.PaymentDate != null ? o.PaymentDate.ToDateTime().MiladiToJalaliWithTime() : "-")}");
         }
 
         var bytes = Encoding.UTF8.GetPreamble().Concat(Encoding.UTF8.GetBytes(sb.ToString())).ToArray();
@@ -349,12 +351,4 @@ public partial class OrderSalesReports
             }
         };
     }
-
-    private static string EscapeCsv(string value)
-    {
-        if (string.IsNullOrEmpty(value)) return "";
-        if (value.Contains(',') || value.Contains('"') || value.Contains('\n'))
-            return $"\"{value.Replace("\"", "\"\"")}\"";
-        return value;
-    }
 }

src/BackOffice/Pages/UserOrder/UserOrderMainPage.razor

@@ -56,6 +56,7 @@
                 <MudSelectItem T="int?" Value="@(3)">تحویل به مشتری</MudSelectItem>
                 <MudSelectItem T="int?" Value="@(4)">مرجوع شده</MudSelectItem>
                 <MudSelectItem T="int?" Value="@(5)">لغو شده</MudSelectItem>
+                <MudSelectItem T="int?" Value="@(6)">آماده تحویل در دفتر</MudSelectItem>
             </MudSelect>
         </MudItem>
     </Filters>

src/BackOffice/Pages/UserOrder/UserOrderMainPage.razor.cs

@@ -1,8 +1,9 @@
-using System.Text.Json;
-using System.Text;
+using System.Text;
+using System.Text.Json;
+using BackOffice.Common.BaseComponents;
+using BackOffice.Common.Utilities;
 using CMSMicroservice.Protobuf.Protos;
 using CMSMicroservice.Protobuf.Protos.UserOrder;
-using BackOffice.Common.BaseComponents;
 using Microsoft.AspNetCore.Components;
 using Microsoft.JSInterop;
 using MudBlazor;
@@ -213,6 +214,8 @@ public partial class UserOrderMainPage
             2 => Color.Info, // InTransit
             3 => Color.Success, // Delivered
             4 => Color.Error, // Returned
+            5 => Color.Dark, // Cancelled
+            6 => Color.Primary, // ReadyForOfficePickup
             _ => Color.Default // None / Unknown
         };
     }
@@ -225,6 +228,8 @@ public partial class UserOrderMainPage
             2 => "تحویل پست",
             3 => "تحویل به مشتری",
             4 => "مرجوع شده",
+            5 => "لغو شده",
+            6 => "آماده تحویل در دفتر",
             _ => "بدون ارسال / نامشخص"
         };
     }
@@ -238,6 +243,15 @@ public partial class UserOrderMainPage
         };
     }
 
+    // Domain PaymentStatus: Success=0, Reject=1, Pending=2
+    private static string GetPaymentStatusText(int status) => status switch
+    {
+        0 => "پرداخت شده",
+        1 => "پرداخت ناموفق",
+        2 => "در انتظار پرداخت",
+        _ => "نامشخص"
+    };
+
     private async Task OpenChangeStatus(DataModel model)
     {
         var parameters = new DialogParameters
@@ -315,40 +329,31 @@ public partial class UserOrderMainPage
                 return;
             }
 
-            var sb = new StringBuilder();
-            sb.AppendLine("شناسه,کاربر,نام کاربر,مبلغ,وضعیت پرداخت,وضعیت ارسال,روش پرداخت,تاریخ پرداخت");
-
-            foreach (var o in result.Models)
+            var headers = new[]
             {
-                sb.AppendLine(string.Join(",",
-                    o.Id,
-                    o.UserId,
-                    EscapeCsv(o.UserFullName),
-                    o.Amount,
-                    EscapeCsv(o.PaymentStatus.ToString()),
-                    EscapeCsv(GetDeliveryStatusText(o.DeliveryStatus.GetHashCode())),
-                    EscapeCsv(GetPaymentMethodText(o.PaymentMethod.GetHashCode())),
-                    o.PaymentDate?.ToDateTime().ToLocalTime().MiladiToJalaliWithTime() ?? "-"));
-            }
+                "شناسه", "کاربر", "نام مشتری", "مبلغ", "وضعیت پرداخت", "وضعیت ارسال", "روش پرداخت", "تاریخ پرداخت"
+            };
 
-            var bytes = Encoding.UTF8.GetPreamble().Concat(Encoding.UTF8.GetBytes(sb.ToString())).ToArray();
-            var base64 = Convert.ToBase64String(bytes);
-            var filename = $"user-orders-{DateTime.Now:yyyyMMddHHmmss}.csv";
+            var rows = result.Models.Select(o => new object?[]
+            {
+                o.Id,
+                o.UserId,
+                CsvExportHelper.CustomerName(o.UserFullName, userId: o.UserId),
+                o.Amount,
+                GetPaymentStatusText(o.PaymentStatus.GetHashCode()),
+                GetDeliveryStatusText(o.DeliveryStatus.GetHashCode()),
+                GetPaymentMethodText(o.PaymentMethod.GetHashCode()),
+                o.PaymentDate?.ToDateTime().ToLocalTime().MiladiToJalaliWithTime() ?? "-"
+            });
 
-            await JsRuntime.InvokeVoidAsync("jsSaveAsFile", filename, base64);
-            Snackbar.Add("خروجی Excel (CSV) آماده شد.", Severity.Success);
+            var filename = $"user-orders-{DateTime.Now:yyyyMMddHHmmss}.xls";
+            await JsRuntime.InvokeVoidAsync("jsSaveAsFile", filename,
+                CsvExportHelper.ToExcelXmlBase64("سفارش‌ها", headers, rows));
+            Snackbar.Add("خروجی Excel آماده شد.", Severity.Success);
         }
         catch (Exception ex)
         {
             Snackbar.Add($"خطا در خروجی Excel: {ex.Message}", Severity.Error);
         }
     }
-
-    private static string EscapeCsv(string value)
-    {
-        if (string.IsNullOrEmpty(value)) return "";
-        if (value.Contains(',') || value.Contains('"') || value.Contains('\n'))
-            return $"\"{value.Replace("\"", "\"\"")}\"";
-        return value;
-    }
 }

src/BackOffice/Services/DiscountOrder/DiscountOrderService.cs

@@ -201,12 +201,13 @@ public class DiscountOrderService : IDiscountOrderService
         return status switch
         {
             OrderStatus.Pending => ProtoDeliveryStatus.DeliveryPending,
-            OrderStatus.Paid => ProtoDeliveryStatus.DeliveryPending, // Paid but not processed yet
+            OrderStatus.Paid => ProtoDeliveryStatus.DeliveryPending,
             OrderStatus.Processing => ProtoDeliveryStatus.DeliveryProcessing,
             OrderStatus.Shipped => ProtoDeliveryStatus.DeliveryShipped,
             OrderStatus.Delivered => ProtoDeliveryStatus.DeliveryDelivered,
             OrderStatus.Cancelled => ProtoDeliveryStatus.DeliveryCancelled,
-            OrderStatus.Returned => ProtoDeliveryStatus.DeliveryCancelled, // Treat as cancelled
+            OrderStatus.ReadyForOfficePickup => ProtoDeliveryStatus.DeliveryReadyForOffice,
+            OrderStatus.Returned => ProtoDeliveryStatus.DeliveryReturned,
             _ => ProtoDeliveryStatus.DeliveryPending
         };
     }
@@ -222,6 +223,8 @@ public class DiscountOrderService : IDiscountOrderService
             ProtoDeliveryStatus.DeliveryShipped => OrderStatus.Shipped,
             ProtoDeliveryStatus.DeliveryDelivered => OrderStatus.Delivered,
             ProtoDeliveryStatus.DeliveryCancelled => OrderStatus.Cancelled,
+            ProtoDeliveryStatus.DeliveryReadyForOffice => OrderStatus.ReadyForOfficePickup,
+            ProtoDeliveryStatus.DeliveryReturned => OrderStatus.Returned,
             _ => OrderStatus.Pending
         };
     }
@@ -236,6 +239,8 @@ public class DiscountOrderService : IDiscountOrderService
             ProtoDeliveryStatus.DeliveryShipped => OrderStatus.Shipped,
             ProtoDeliveryStatus.DeliveryDelivered => OrderStatus.Delivered,
             ProtoDeliveryStatus.DeliveryCancelled => OrderStatus.Cancelled,
+            ProtoDeliveryStatus.DeliveryReadyForOffice => OrderStatus.ReadyForOfficePickup,
+            ProtoDeliveryStatus.DeliveryReturned => OrderStatus.Returned,
             _ => OrderStatus.Pending
         };
     }

src/BackOffice/Services/DiscountOrder/IDiscountOrderService.cs

@@ -27,13 +27,14 @@ public class OrderFilterDto
 // For backward compatibility with UI - maps to proto DeliveryStatus
 public enum OrderStatus
 {
-    Pending = 0,       // DELIVERY_PENDING
-    Paid = 1,          // Not in proto - handle in service
-    Processing = 2,    // DELIVERY_PROCESSING
-    Shipped = 3,       // DELIVERY_SHIPPED
-    Delivered = 4,     // DELIVERY_DELIVERED
-    Cancelled = 5,     // DELIVERY_CANCELLED
-    Returned = 6       // Not in proto - handle in service
+    Pending = 0,              // DELIVERY_PENDING
+    Paid = 1,                 // Not in proto - handle in service
+    Processing = 2,           // DELIVERY_PROCESSING
+    Shipped = 3,              // DELIVERY_SHIPPED
+    Delivered = 4,            // DELIVERY_DELIVERED
+    Cancelled = 5,            // DELIVERY_CANCELLED
+    Returned = 6,             // DELIVERY_RETURNED
+    ReadyForOfficePickup = 7  // DELIVERY_READY_FOR_OFFICE
 }
 
 public class DiscountOrderDto

src/BackOffice/Shared/NavMenu.razor

@@ -77,6 +77,11 @@
                     Icon="@Icons.Material.Filled.Groups">
             اعضا و گزارش‌ها
         </MudNavLink>
+        <MudNavLink Match="NavLinkMatch.Prefix"
+                    Href="/club/customer-packages"
+                    Icon="@Icons.Material.Filled.PeopleAlt">
+            گزارش مشتریان پکیج
+        </MudNavLink>
         <MudNavLink Match="NavLinkMatch.Prefix"
                     Href="/club/features"
                     Icon="@Icons.Material.Filled.Star">